UX/UI Designer and WordPress Developer
West Point Hotel
Overview
The West Point is an all-inclusive beach front hotel located on the West coast of a Carribean island. This is an upscale hotel, which caters to experience travellers, romantic getaways, and jetsetters. This case study delves into the user experience (UX) and user interface (UI) design journey undertaken to transform online hotel booking experiences into intuitive, efficient, and user-centric experiences.
Requirements
- online room booking
- updatable room pages with full description of each room, and a virtual room experience
- updatable menu(s) for the restaurant section
- updatable menu(s) for the lounge/cafe
- dedicated site areas for the restaurant and lounge/cafe
- updatable testimonials / ‘experiences’
- various static pages, including contact, about, events, tours, etc.
- full creative control over branding and design
Design Process
The West Point Hotel project began with a meeting with our professor acting as a client. We discussed what client's requirements for this web design and settled on having weekly meetings to ensure the project goes smoothly. During these weekly meetings, the client gave us feedback and the design and how we can improve the UX/UI design. Below are images of a style tile, personas, low fidelity and high fidelity prototypes. My partner and I conducted usability testings to refine our prototypes and improve its UX/UI design.
Results
We implemented the design and created the website using WordPress. As part of our final project, my partner and I showcased the design and features of Weest Point Hotel to our professor and to a group of 90+ students.